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Mon:<\/b> 8:00 AM – 5:00 PM<\/p>\n
Tue:<\/b> 8:00 AM – 5:00 PM<\/p>\n
Wed:<\/b> 8:00 AM – 5:00 PM<\/p>\n
Thu:<\/b> 8:00 AM – 5:00 PM<\/p>\n
Fri:<\/b> 8:00 AM – 5:00 PM<\/p>\n
Sat:<\/b> 9:00 AM – 1:00 PM<\/p>\n
Sun:<\/b> 1:00 PM – 5:00 PM<\/p>\n<\/div>\n<\/div>\nFeatures:<\/h4>\n\n- Accepts Credit Cards: Yes<\/li>\n
- Free Wi-Fi: Yes<\/li>\n
- Accepts Insurance: Yes<\/li>\n
- Gender-neutral restrooms: Yes<\/li>\n
- COVID-19 testing site: No<\/li>\n<\/ul>\n
Reviews<\/h3>\n\n
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Nick B.<\/strong> rated 5 stars<\/span> on 1\/16\/2024<\/span><\/div>\nSmooth surgery for a ruptured Achilles – Dr. Jaakkola was very professional & helpful – front office staff was very helpful & overall I’m very happy with how I was taken care of<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Scott B.<\/strong> rated 2 stars<\/span> on 3\/16\/2023<\/span><\/div>\nThis review is for physical therapy. \u00a0This is a large facility with a wide variety of weights and other equipment for therapy. Moreover, the physical therapists are knowledgeable and great to work with. You may wonder, then, why I’m only giving this facility a two-star review. It is because they are very crowded and over schedule their patients to the point where the professional therapists have two and three patients at a time and have to utilize students to assist them. In fact, they have students completely take over some of the sessions.It’s one thing to utilize students to assist the professionals; it is quite another to have them take charge of the patients. In fact, when I was being treated by a student with the professional nowhere in sight, the student had me perform an exercise that actually led to me injuring my “good” knee. \u00a0I was being treated for a left knee injury (torn ACL) and now my right knee is giving me more difficulty than my left knee. The final straw came when I received a phone call from Optim the morning of one of my scheduled sessions informing me that my session would have to be cancelled because the student was out sick. Not the physical therapist, the student. It was at that point that I had my doctor reassign my sessions to a different organization.I like my doctor at Optim Orthopedics; however, I cannot in good conscience recommend the affiliated physical therapy organization. I suggest you make your own arrangements to get your P.T. somewhere else.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Deborah L.<\/strong> rated 5 stars<\/span> on 12\/26\/2022<\/span><\/div>\nPhenomenal care from the back surgeon and then 2 months later having a total shoulder replacement. I will continue to use Optim for all of my orthopedic needs.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Adrienne S.<\/strong> rated 1 stars<\/span> on 9\/16\/2023<\/span><\/div>\nWithout going into alot of detail, a month or so back I had a UTI. My primary care prescribed a medication that I discovered I was highly allergic too. My right hand already had carpel tunnel but overnight I went from ok to extreme pain. I read that the allergic reaction could cause permanent nerve damage. I decided to make an appt with DR Kolovich. Specifically asking for him as he performed carpel tunnel surgery on my left hand. Well the Dr’s PA showed up at the appt, not him. I was never told that the Dr could not make my appt. I was extremely upset but decided to see his PA as I was in a lot of pain. After the appt and still being quite upset I wrote a review. Mistakenly I called his PA and intern and I said is the dr out playing golf. I was upset to say the least. I since retracted the playing golf comment and changed the word on my review from intern to pA. While I have no doubt that kolovich is a good DR ., I had another appt with the PA. This time kolovich showed up. He berated me for at least a couple of minutes. Said I lied about an intern seeing me when it really was the PA. I told him I didn’t lie, just used the wrong term. He told me I lied at least 3 or 4 times. I was extremely upset with his tone and asked him at least twice if we could move on. As he was leaving the office he said, take the review down or find another DR. I realize DRs can pick and choose their patients and that’s fine. I have never in my life been berated by a professional and yes I have found another DR.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Lonnie S.<\/strong> rated 5 stars<\/span> on 5\/22\/2023<\/span><\/div>\nI had a wonderful experience with all of the staff and Dr. Alexander. i’m really kind of amazed that they were so responsive and helpful. Its reassuring to know that there is such good medical care available. Thanks to all of you at Optim.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Cheryl H.<\/strong> rated 5 stars<\/span> on 12\/1\/2021<\/span><\/div>\nI cannot say enough great things about Dr. Jaakkola and his staff Bill and Brandon. \u00a0My pain was severe in my ankle to the point that I was unable to walk. \u00a0I was very scared to have surgery so Dr. Jaakkola tried every option possible to find relief to my problem. \u00a0Surgery was inevitable but Dr. Jaakkola assured me I was in good hands. \u00a0Surgeries were performed at the Optim Surgery Center in March\/April. \u00a0 Both experiences at Optim Surgical Center were great. \u00a0Their staff was professional and treated me with kindness. \u00a0Before surgery, the anesthesiologists met with me to explain the procedures before inserting a nerve block. \u00a0These were all new things to me and their attention definitely eased my anxiety. \u00a0Dr. Jaakkola went over all the surgical information and what I should expect when I got home. \u00a0He took the time to explain everything to my mom, who accompanied me to the surgical center. \u00a0I had a reaction to the medication the day after the surgery and the on-call doctor called me within 10 minutes of me calling the emergency line. \u00a0I was relieved to hear from someone so quickly at 2am.Before and after surgery, I had physical therapy at Optim in Pooler. \u00a0All the PT personnel have taken great care of me to get me back to walking without pain. \u00a0The PT team have great attitudes and genuinely care about their patients. \u00a0I appreciate how they are concerned and push me a little past my comfort zone to strengthen my ankle. \u00a0Big shout out to Dorey, Megan, Stephen and all the assistants. \u00a0I am grateful to Optim and their staff of professionals who got me back to the old but better me!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Ann B.<\/strong> rated 5 stars<\/span> on 1\/5\/2023<\/span><\/div>\nI’ve had 2 knee replacement surgeries by Dr Charles Hope and had tremendous success!! He’s a skilled caring surgeon with a great supportive capable staff. From the front desk all the way to the doctor they know how to get the job done, first class all the way!! If you’re looking for great success for knee replacement, look no further!!! Call them today you’ll be happy you did my recovery time was very short both times, what more could you want?<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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Nick S.<\/strong> rated 1 stars<\/span> on 2\/21\/2022<\/span><\/div>\nMy experience with optim orthopedics\/ surgery\/ Dr. Palmer.Last year I made an appointment at optim surgery to have a knee checked out that had been bothering me for some time. The doctor I met with assured me that he would help get my knee better. He had my knee x-rayed and said that I may need a whole knee replacement due to arthritis damage. So that doesn’t sound like fun, but whatever it takes to get this knee better. Next I went for an MRI and when I met with him to go over the results, he said I only needed a partial knee replacement, less invasive and a quicker recovery, so that’s great, sign me up. Then I had a pre-op appointment and he said that he changed his mind and only wants to go in and clean up my knee. That doesn’t make sense to me but he says he thinks he can make it better. I figured he is the expert and I decided to trust him. After surgery he tells me that my knee was much worse than he thought. Well the x-ray and MRI both said that it was bad, I have no idea why he thought he could clean that up. I now have to wear 2 knee braces on one knee just to get around and every step is painful. After healing up my knee was worse than it was before surgery and I’m told that I will need a replacement soon. I decided I’m not doing anything until I pay off the near $7000 in co-pays that I have from this botched surgery. After paying off over half this amount in 7 months I get a call from a collection company that says they now have my debt. I had just made a payment \u00a0a couple of weeks earlier ($300) and knew this couldn’t be possible. When I called optim about this the girl says ” someone made a mistake, but we can’t do anything about it now”. If optim messes up your billing I promise you will not find anyone there to help you.I went to optim for help. They promised me help, they took my money, they made my knee worse than it was, but that wasn’t good enough for them, now they have to ruin my credit score as well. I consider they day I first walked into optim looking for help as one of the worse mistakes I’ve made in my life.-Nick Springer, Rincon, GA.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n
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David H.<\/strong> rated 4 stars<\/span> on 1\/2\/2021<\/span><\/div>\nMy wife needed to go for carpal tunnel surgery. Based on her outcome of getting full use of her hand again with little or no pain nor scarring, I would have rated them 5 stars. I reserve a star for the waiting period and pricing. They seem to like to make deals prior to the surgery and in our case offered a 20% discount on the estimate out of pocket expense if we paid up front. We did, but it didn’t include everything such as the doctor’s review and PT. What I learned is they charged us more than our out of pocket maximum which I’m hoping will lead to a refund once the insurance payments catch up. The other issue was the cancellation on the day of the surgery due to a Dr. emergency (that’s excusable). That was OK. When we finally went for the surgery, we were there for about 2-3 hours. The surgery itself took about 10 minutes. The nurses and staff were extremely apologetic for the delays and very nice throughout the process. I would consider the entire event as successful.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n